Tableau Review

The drag-and-drop interface and its flexibility are the product's most valuable features.


What is most valuable?

The drag-and-drop interface and its flexibility are the product's most valuable features.

How has it helped my organization?

It requires only a one-time effort to design worksheets and dashboards. New data can be appended or a whole new set in the same data structure can be loaded to existing working files without much effort to obtain the same results.

What needs improvement?

I would like to see more Excel-like functionalities, perhaps, e.g. the countifs function. It is quite a hassle to code this using query language.

For how long have I used the solution?

I have used Tableau for around one year.

What was my experience with deployment of the solution?

Hassle-free deployment for desktop version.

What do I think about the stability of the solution?

Initial versions crashed when large data sets were loaded. Subsequent releases were more stable.

How are customer service and technical support?

Technical support is excellent. Tableau consultants were eager to help.

Which solution did I use previously and why did I switch?

We chose Tableau for its simplicity and ease of use.

How was the initial setup?

For the desktop version, initial setup was straightforward.

What about the implementation team?

The straightforward installation can be performed in-house.

What's my experience with pricing, setup cost, and licensing?

A non-complicated licensing scheme exists for the desktop version. Buy, activate and use. Licensing was easily manageable with a license key that could be activated or deactivated on a system as required.

What other advice do I have?

Try it out to see if it suits your organisational needs. To make the product work as desired, know how it works and implement workaround solutions if that is not readily available.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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