Tableau Review
It has excellent mobile support. Good customer support as well.

Valuable Features

  • Amazing data visualization
  • Excellent mobile support
  • Low-cost solution to implement and upgrade
  • Impressive integration
  • Large customer base and resources
  • Good customer support

Improvements to My Organization

It's a powerful business intelligence tool and is recognised as the cream of the crop for its visual-based data discovery that helps achieve our goals by responding faster to changes and needs in the market. We have reduced analysis delivery from weeks to days. But it is important to note that was for a PoC.

Room for Improvement

Some features where the product can improve are:

  • It can be cost prohibitive.
  • Little change management issues
  • There is no functionality for scheduling and reports notification
  • Needs the ability to build complicated reports
  • Risky security and permissions

Use of Solution

I have been using it the past eight months.

Deployment Issues

Tableau has been "good enough" for us in deployment.

Stability Issues

It is very stable and we have been trying it without any issues for PoC purposes.

Customer Service and Technical Support

Technical support has resolved thousands of issues and is still expecting to improve in some areas of support through peer-to-peer assistance. It cements customer retention and loyalty.

Initial Setup

Initial setup is simple and straightforward.

Implementation Team

We implemented the solution in-house.

Other Solutions Considered

We installed a number of modern BI tools in order to evaluate them for our purposes. It didn’t take me long to discover that Tableau was much easier to use than the other tools. Since ours is a small organization and most importantly we tried it for a PoC because this tool has an amazing look and feel.

Other Advice

Proceed in a step-by-step manner of engaging users to find the best solution for the business. Be prepared to explore for yourselves how to analyse needs according to market trends, with the highest level of security management. Each and every step should be recorded and performed based on cross-domain analysis, so that it will be easy to implement in any kind of scenario.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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