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Tableau Review
Workbooks are easy to export and share without additional cost.

Valuable Features

  • Flexibility: It's able to connect to any data source.
  • Reliability: So far, no major issue seen with the tool. It never crashes, even with huge amounts of data to handle.
  • Easy to use: I can create and modify dashboards, workbook or stories easily
  • Easy to share: Even without the online version, workbooks are easy to export and share without any additional cost.
  • Easy to maintain: Once the workbooks are set up, updating them is quick and easy.

Improvements to My Organization

  • More data-driven decisions. Thanks to its way of presenting data and its ability to handle a huge amount of data, it helps the organization see data in a different, and more visual, way.
  • Reduction of non-value-added tasks due to maintenance.
  • Possibility of sending out new customized reports in a quick and reliable way, so specific issues can be addressed.

Room for Improvement

  • Improved predictive analytics. This part is still a bit missing and it'd be useful for the companies.
  • More advanced built-in statistical tools. Still a bit rough on defining trends.
  • More flexible "storyboard" worksheet implementation. For instance, having a summary where you can define the filters and worksheets in the storyboard, without having to define it sheet by sheet.
  • More easily customizable fonts and formatting. Today, it still requires some time. It would be great to implement a "copy format" function.

Use of Solution

I have used it for two-and-a-half years.

Deployment Issues

So far, I have not encountered any deployment, stability or scalability issues.

Customer Service and Technical Support

Some consultants are keeping track of us and I would say they are doing a good job. Technical support through Tableau’s online forum might not be sufficient sometimes but somehow, I've always managed to overcome issues without calling support.

Initial Setup

Initial setup was straightforward; no issues.

Implementation Team

In-house implementation; the process is smooth and easy.


ROI is difficult to calculate.

Other Solutions Considered

We evaluated Lumira and QlikView. Tableau is more flexible and reliable, and it has no additional cost for sharing reports.

Other Advice

It's a great visualization tool, but not only that: It simplifies implementing new reports and maintaining them, combining a great way of looking at data with flexibility never seen in other tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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