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Tableau Review
End users no longer have to wait for the IT department to develop data visualizations.


Valuable Features:

Easy visualization, with only drag & drop, double-click!

Improvements to My Organization:

Yesterday: Excel -> pivot table -> graph ....think...think...think and re-work because of no insight.

Today: Double-click or drag & drop and see....see...find insight.

Room for Improvement:

  • Korean geographic map at the detail level
  • Polygon map is a hot requirement from end users

Korean users want the Tableau default map function to be one more detailed level
when they would visualize Korean territories.
----------------
Country : South Korea
Great area(OOO-do) : Seoul city, Busan city, KyungKi-do, Chungchung-do,...
County(XXX-gu): Mapo-gu, Seocho-gu,.Gangnam-gu these are covered by Tableau 10.

It needs more detailed level (GGG-dong) that is Seocho-dong, Minrak-dong, Woomyun-dong as these are not covered yet.

Use of Solution:

I have been using Tableau for six months.

Deployment Issues:

DB speed, but it's a complicated issue that could be caused by Oracle? Excel? Tableau? N/W? etc...

Technical Support:

I rate the level of customer service and technical support 9/10.

Initial Setup:

Initial setup was easy: Download the software and drag an DB file(i.e. excel) onto the Tableau icon. 

That's it. There is no easier way to get started.

Implementation Team:

End users should "study" the software.
Do not wait for the IT department any longer.
Do it yourself.

ROI:

Return = time saving, efficiency.
Investment = license fee & study time.

When you consider how much time is wasted on DB work, including visualization, the license fee is a small issue.
Unfortunately, many people are concerning only "the cost of software".
They miss "the hidden in-efficiency".

Other Advice:

At first, buy one or several copies (not 10's or 100's).

Be an information worker who see and understand data by yourself without waiting an IT department support.

Then, expand later

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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