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Tableau Review
End users no longer have to wait for the IT department to develop data visualizations.


Valuable Features

Easy visualization, with only drag & drop, double-click!

Improvements to My Organization

Yesterday: Excel -> pivot table -> graph ....think...think...think and re-work because of no insight.

Today: Double-click or drag & drop and see....see...find insight.

Room for Improvement

  • Korean geographic map at the detail level
  • Polygon map is a hot requirement from end users

Korean users want the Tableau default map function to be one more detailed level
when they would visualize Korean territories.
----------------
Country : South Korea
Great area(OOO-do) : Seoul city, Busan city, KyungKi-do, Chungchung-do,...
County(XXX-gu): Mapo-gu, Seocho-gu,.Gangnam-gu these are covered by Tableau 10.

It needs more detailed level (GGG-dong) that is Seocho-dong, Minrak-dong, Woomyun-dong as these are not covered yet.

Use of Solution

I have been using Tableau for six months.

Deployment Issues

DB speed, but it's a complicated issue that could be caused by Oracle? Excel? Tableau? N/W? etc...

Customer Service and Technical Support

I rate the level of customer service and technical support 9/10.

Initial Setup

Initial setup was easy: Download the software and drag an DB file(i.e. excel) onto the Tableau icon.

That's it. There is no easier way to get started.

Implementation Team

End users should "study" the software.
Do not wait for the IT department any longer.
Do it yourself.

ROI

Return = time saving, efficiency.
Investment = license fee & study time.

When you consider how much time is wasted on DB work, including visualization, the license fee is a small issue.
Unfortunately, many people are concerning only "the cost of software".
They miss "the hidden in-efficiency".

Other Advice

At first, buy one or several copies (not 10's or 100's).

Be an information worker who see and understand data by yourself without waiting an IT department support.

Then, expand later

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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