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Tableau Review
It has good community support and useful training videos.


Valuable Features

  • Very easy and fast to build dashboards, compared to many other BI tools
  • Has connectivity options to various data sources
  • Good community support and very useful free training videos

Improvements to My Organization

Clients are pleased with the beautiful and interactive dashboards. They are also happy with the noticeable shortening in time to production.

Room for Improvement

If it had a semantic layer, it would be great. I know Tableau is not meant for data modeling but the data warehouse is not always perfect. Without a semantic layer, we need to reach out to the ETL team for even small data model changes.

Also, a semantic layer would have allowed for building 'subject areas' by grouping tables and defining joins. This would then allow users with appropriate permissions to build ad-hoc reports without having to worry about table joins.

Use of Solution

I have used it for 1.5 years.

Deployment Issues

We did not have any issues with deployment, stability and scalability. We deployed Tableau Server in the AWS cloud.

Customer Service and Technical Support

We have contacted customer support few times and the support team always came back with solutions / work-arounds promptly. So, customer service and technical support is good.

Previous Solutions

We evaluated a few other solutions, but we chose Tableau because of the speed with which we can build reports, the simple deployment (cloud), easy scalability and the cost factor.

Initial Setup

Initial setup was straightforward and in fact very simple.

Implementation Team

An in-house team implemented it, but we went for AWS cloud-based deployment, which was not complex.

Other Advice

Try the trial versions and explore all of the features before going in; it is very useful. Also, the training videos on their website are good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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