Tableau Review

Time saved by allowing the tool to make necessary changes is definitely worth my company's money


What is most valuable?

  • Data Interpreter: Which can identify issues or potential errors with your imported data.
  • Split: When you need to split columns.
  • Pivot: Good for changing date columns.
  • Metadata: This selection can clean up field names, especially after a pivot.

How has it helped my organization?

  • Data Interpreter: Can rid your data of null value fields.
  • Split: Click on the column you want to split, identify how you want to split it, and where you want to split the data.
  • Pivot: Great when you have many columns of dates. Just highlight your date columns, then right click and select Pivot. That's it. Now, your totals and region data will be based on any particular year.
  • Metadata: You can select the second icon above your previewed data source. You can select the dropdown arrow for each Field Name you would like to change and you can split the names here as well, or double click on the Pivot name and correct the name where it makes more sense for the type of data you are using. You can create alias names as well.

What needs improvement?

Tableau is always good at improving, but I typically get so busy with utilizing what is there, I have not had any needs yet for improvement.

For how long have I used the solution?

More recently in the past few months.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Customer Service:

I have not had to use customer service for Tableau. I just go online and google my needs typically.

Technical Support:

I have not had to use technical support for Tableau yet. As with customer service, I just go online and google my needs typically.

Which solutions did we use previously?

I really like the user-friendly (usability, user experience) layout of Tableau. The visual layout for me is very appealing.

How was the initial setup?

It is really straightforward, but I can see if someone has issues with the download and setup, you may want to contact technical support.

What about the implementation team?

Implementation was in-house on my own. It was easy.

What was our ROI?

I have not measured this, but the time saved by allowing the tool to make the necessary changes instead of going back to the spreadsheet is definitely worth my time and the company's money.

What's my experience with pricing, setup cost, and licensing?

Not sure about this, except that Tableau can be costly (but this can be indefinable, such as user experience vs. cheaper etc.)

Which other solutions did I evaluate?

Again, this was more based on learning curve and user experience for me. I've worked with MicroStrategy and BusinessObjects (learning curve is higher for me for these, then Tableau). Big thing here is the user experience for less savvy or non-technical people (from my experience). I'm sure MSTR and BO are good tools, just not my preference.

What other advice do I have?

As I had mentioned above in regards to improvements, I believe every tool or application or databases for that matter can always use improvement. That's why we work in the field of data and/or IT, it's ever changing and improving, so we need to change and improve as well. Keep abreast of new things in the market and the improvements of the tools or apps you use on a daily basis. The last thing we want in our industry is to become complacent. Then again, we should never become complacent in any facets of our lives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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