Tableau Review

Data is almost real-time, allowing a better decision making process


What is most valuable?

It's ability to connect to multiple data sources, easy and intuitive interface, and analytics functions.

How has it helped my organization?

Yes. We use Tableau dashboards in Tableau Server (connected to our ERP system) in our weekly executive sales meetings. The data is almost real-time, allowing a better decision making process.

We also use Tableau to identify data quality and cleansing related issues.

What needs improvement?

Custom formatting and layout.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

Only with SAP BW data sources.

What do I think about the scalability of the solution?

Not yet.

How is customer service and technical support?

An eight out of 10.

Which solutions did we use previously?

Yes. SAP BusinessObjects Dashboards/Xcelsius. Switched because of easy adoption of Tableau, and minimum knowledge required.

How was the initial setup?

It was very easy.

What's my experience with pricing, setup cost, and licensing?

To consider that MS Power BI, which costs less, requires MS Office 365 subscription. Therefore, the investment in Tableau is less.

Which other solutions did I evaluate?

Yes, Microsoft Power BI, SAP Lumira, and BOARD.

What other advice do I have?

  • Define clear objectives and outcomes.
  • Proper sizing if Tableau Server is needed.
  • Follow Tableau Drive Methodology.
Disclosure: My company has a business relationship with this vendor other than being a customer: Yes. Reseller and Service Provider.
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