Tanium Review

Great security features but the solution lacks mobility


What is our primary use case?

Our primary use case of this solution is for endpoint protection and, more particularly, the patching. We are integrators and customers of Tanium and I'm a channel director.

What is most valuable?

The security features are very valuable to us as is the fact that the solution is easy to use with a quick implementation time. 

What needs improvement?

Our biggest issue with the solution is its lack of mobility. Also, when it comes to deploying the SaaS, it's more difficult to deploy on-prem.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The stability of the solution is good. 

What do I think about the scalability of the solution?

The solution is scalable. We currently have 1,500 mainly end users using this product. There are approximately 15 additional people working in the IT department that also use this solution. 

How are customer service and technical support?

I have never used the technical support so can't comment. The community is pretty good although there's not enough technical information available. The community's helpful for the day-to-day business.

Which solution did I use previously and why did I switch?

We previously used SCCM and we moved to Tanium because of the number of platforms we can manage with Tanium which is much greater than SCCM offers. SCCM is only Microsoft and we needed to cover all the platforms such as Linux as well as others.

How was the initial setup?

The initial setup was relatively easy. Installation and deployment took less than a week. 

What other advice do I have?

I would recommend the solution for what it is, but not for what it is not. It's actually lacking one major feature and that is mobility which is very important. The lack of this software is why I wouldn't recommend Tanium but in terms of security, deployment and installation, the solution is fine. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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