TeamViewer Review

User friendly, security options available, and good performance during remote sessions


What is our primary use case?

We use TeamViewer for remotely managing desktops. If a user is facing difficulties or has some technical problems we can easily connect to their system to troubleshoot the issue for a resolution. There is no need to attend to their location.

What is most valuable?

I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.

What needs improvement?

There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable and there is not a lot of delay in performance during a remote session.

What do I think about the scalability of the solution?

We have approximately 20 people using this solution in my organization.

Which solution did I use previously and why did I switch?

I have previously used Microsoft Windows built-in remote desktop.

How was the initial setup?

The installation is very easy.

What's my experience with pricing, setup cost, and licensing?

There is a free and paid version of this solution. I am currently using the free version.

What other advice do I have?

I would advise others this is the best solution for administrators or IT personnel. You do not require very much knowledge on how to use it. You will be able to use all the features because it is user-friendly.

I rate TeamViewer a nine out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

Latest version
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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