Tenable.io Vulnerability Management Review

Stable with a straightforward setup and good scalability

What is our primary use case?

We primarily use the solution for on-premises monitoring. We use it to monitor the servers in our organization.

How has it helped my organization?

For most of the updates, Windows updates, et cetera, the service will let us know when we shouldn't apply an update due to the fact that there's some missing code, for example. It gives us great insights into security risks.

What is most valuable?

The vulnerability scanning has been great as it's helped us to define some issues around the updates of some things, and some items surrounding services we need to take care of.

The initial setup is very straightforward.

The solution has been very stable and quite scalable.

What needs improvement?

The dashboard and the main panel could be better. It's lacking right now. Sometimes it's hard to find what you need in the menus. There needs to be better dashboard navigation.

There needs to be more curation of core knowledge.

The documentation was hard to find. It's not all in one place. It's kind-of all over. You have to work to seek it out.

I can't recall any features that are lacking. I can't think of any additions we'd like to see in the next release.

For how long have I used the solution?

I've been using the solution for six months at this point. This has occurred within the last year. It hasn't been that long.

What do I think about the stability of the solution?

The stability is very good. I haven't had any issues with it. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it out, it can do so with relative ease.

We have a few network engineers that work with the solution directly.

I can't speak to any plans in terms of increasing usage. it's not something that we've discussed.

How are customer service and technical support?

I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. 

I've read a lot of documentation and whitepapers on the product. However, they were not concentrated in one place. I had issues teaching down details about the product.

Which solution did I use previously and why did I switch?

We did previously use a different solution, however, we've found Tenable to be much better.

How was the initial setup?

The initial setup is quite straightforward. It's not complex. It was very easy to create an account

The deployment itself only took one day. It was quite fast.

We have four people on staff that are knowledgeable enough to handle deployment and maintenance.

What about the implementation team?

We handled everything ourselves. it was all online and very simple. We didn't need the assistance of a consultant or reseller. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspects of the solution. I'm not aware of the costs involved.

Which other solutions did I evaluate?

We potentially looked at Qualys and Rapid7 before ultimately choosing Tenable.

I cannot control the main difference.

What other advice do I have?

We're a partner.

I'm not sure which version of the solution we're using.

I'd recommend the solution to other companies.

I'd rate the solution at an eight out of ten overall. We're mostly very happy with its capabilities.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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