What is our primary use case?
I use this solution to perform vulnerability assessments and then patch my systems using third-party tools.
The vulnerability scan is pretty fast and once you give it the right access privileges on the target system, you get very clear and precise details of the vulnerabilities.
How has it helped my organization?
This solution has a much lower rate of false positives compared to competing products.
It can operate in hybrid mode, too. The greatest strength of the product comes up when the agent is deployed on the endpoint to be scanned. Thereafter, even if the agent is out of the office network, it can still be scanned and will also send back data to the parent console.
What is most valuable?
The dashboard and the templates used to delvelop reports are awesome.
It is easy to run, scan, and categorize an asset as and when needed. The same asset can be present in two or more groups based on the identification.
This solution can now be deployed in cloud setups.
This solution provides a good reporting system and with a reasonably good level of third-party integration. McAfee has leveraged this capability beautifully in its Policy Orchestrator.
What needs improvement?
We need to give more customer demos and also highlight the strengths of the product that have been developed over a twenty-year period.
The vulnerability scan does not work correctly until the access privileges are set by the system administrator.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the stability of the solution?
This system is stable under normal configurational mode. It is important to understand how many hosts it will handle and size the system accordingly.
What do I think about the scalability of the solution?
This is a very highly scalable system.
How are customer service and technical support?
I have not contacted technical support so far, as there was no issue to escalate.
If you previously used a different solution, which one did you use and why did you switch?
We did not use another solution prior to this one.
How was the initial setup?
I have worked on a few demos and they have been pretty straightforward to setup.
What about the implementation team?
I perform the deployment of this solution.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Costing is pretty reasonable compared to the competition.
Which other solutions did I evaluate?
We evaluated Rapid7 and Qualys before choosing this solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: I work for a software dealership and we have had good responses from customers on the product and its capabilities