TFS Review

It provides recording and playback, but setup is complex and the license is expensive.

What is most valuable?

Record and playback is a good feature.

What needs improvement?

  • Tech support needs a lot of improvement
  • License is expensive

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Their support needs much improvement.

Which solution did I use previously and why did I switch?

The company chose to switch from HP to Microsoft because of the expense of the licenses.

How was the initial setup?

It was complex.

What was our ROI?

I don't know the ROI yet.

Which other solutions did I evaluate?

HP products were also evaluated.

Which version of this solution are you currently using?

2013 and 2015
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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