It provides recording and playback, but setup is complex and the license is expensive.
What is most valuable?
Record and playback is a good feature.
What needs improvement?
- Tech support needs a lot of improvement
- License is expensive
For how long have I used the solution?
I've used it for six months.
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Their support needs much improvement.
Which solution did I use previously and why did I switch?
The company chose to switch from HP to Microsoft because of the expense of the licenses.
How was the initial setup?
What was our ROI?
I don't know the ROI yet.
Which other solutions did I evaluate?
HP products were also evaluated.
Which version of this solution are you currently using?
2013 and 2015
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 25 2015
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