TFS Review

It provides recording and playback, but setup is complex and the license is expensive.


Valuable Features

Record and playback is a good feature.

Room for Improvement

  • Tech support needs a lot of improvement
  • License is expensive

Use of Solution

I've used it for six months.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Their support needs much improvement.

Previous Solutions

The company chose to switch from HP to Microsoft because of the expense of the licenses.

Initial Setup

It was complex.

ROI

I don't know the ROI yet.

Other Solutions Considered

HP products were also evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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