Record and playback is a good feature.
TFS ReviewIt provides recording and playback, but setup is complex and the license is expensive.
Valuable Features
Room for Improvement
- Tech support needs a lot of improvement
- License is expensive
Use of Solution
I've used it for six months.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Their support needs much improvement.
Previous Solutions
The company chose to switch from HP to Microsoft because of the expense of the licenses.
Initial Setup
It was complex.
ROI
I don't know the ROI yet.
Other Solutions Considered
HP products were also evaluated.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 25 2015
Author
it_user297138
Real User
QA Analyst at a retailer with 1,001-5,000 employees
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