ForeScout Platform Review

You can use it to implement 802.1x on your infrastructure and also have a very granular control of your devices, including shadow devices.


What is most valuable?

The most important feature is that this solution works well without a 802.1x feature. You can use CounterACT to implement that feature and also have a very granular control of your devices, including shadow devices.

How has it helped my organization?

We were searching for a solution that could help us not only to detect and manage unauthorized access, but also to implement 802.1x on our infrastructure. And when we were working to reach that goal, we found other improvements from using CounterACT, such as antivirus installation, P2P control, and shadow IT -- and that's another plus for them.

What needs improvement?

The best improvement they could make would be reporting and better integration with AD. Last but not least, a management web interface would be nice in the next version/release.

For how long have I used the solution?

We've used it for about a year.

What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

We have an HA cluster in place that works very well. We've had no issues with stability.

What do I think about the scalability of the solution?

We had no issues scaling it for our needs.

How are customer service and technical support?

Fortunately, for now, we've had no need to call technical support.

Which solution did I use previously and why did I switch?

We didn't have a NAC solution in place. This is the very first solution we've tried mostly because other solutions have 802.1x as a mandatory requirement.

How was the initial setup?

It was not so easy to deploy in our environment, the learning curve for this solution is quite hard.

What about the implementation team?

From my experience, it is impossible to implement this kind of solution in-house. You need a consultant or a trained person who can do this job.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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