What is our primary use case?
We implement a lot of TIBCO solutions for our clients. Most of the use cases for this solution are generally around API monitorization and API security. Some of our clients also use it for building an API mesh.
We have deployed the latest version as well as the previous versions of this solution. We have on-premises deployments and public cloud deployments on AWS.
What is most valuable?
When we did the product evaluation, we saw that TIBCO Mashery offers end-to-end API life cycle management. It provides all API features that are required for managing the complete life cycle. It includes the developer portal and tools for API monitorization.
The out-of-box security features that TIBCO Mashery provides are enterprise-grade, which gives it an edge over other API products.
What needs improvement?
They can fix some stability issues and probably make it more user-friendly so that not only an IT savvy person but an end-user can also easily navigate through this solution.
For how long have I used the solution?
I have been using this solution for four or five years.
What do I think about the stability of the solution?
There is nothing to be alarmed off. Of course, there are stability issues during the initial phase of the project, but they can be resolved easily. TIBCO support has been great so far.
What do I think about the scalability of the solution?
It is pretty scalable. Because it is already containerized, its scalability and reliability are extremely high. We deal with medium and large businesses. Some of our clients are Fortune 500 companies.
How are customer service and technical support?
TIBCO support has always been great. I would rate them a nine out of ten.
Which solution did I use previously and why did I switch?
Previously, we were more of an Oracle shop. The product strategy roadmap of TIBCO for API gateway seemed more viable than Oracle. Therefore, we moved from Oracle to TIBCO.
How was the initial setup?
It is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
Its price is pretty reasonable. There are some lightweight API options available in the market, but given the feature set that TIBCO provides, its price is really reasonable.
What other advice do I have?
TIBCO API gateway is one of the best products available around this space. Anyone who is currently looking at API gateway should definitely consider evaluating TIBCO Mashery.
I would rate TIBCO Mashery API Management an eight out of ten.