TIBCO tibbr Review
The gaps in the API are filled by our own R+D and the publish mechanism is very reliable.

What is most valuable?

The gaps in the API are filled by our own R+D and the publish mechanism is very reliable. I also find the product to be stable.

How has it helped my organization?

We use this solution to deploy our social network within the company, in addition to news and document sharing.

What needs improvement?

The API is awful. We needed to develop a batch load tool in order to send automated events to Tibber API. The current API version is not well documented, i.e. the current version of the API in the software doesn't correspond to the web-documented API. We had to imagine parameters and names. We had difficulty making it all work, as the login/SSO mechanism was not properly explained so that we could perform external logins to the API and use their features.

For how long have I used the solution?

I have used this solution for one year.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

How is customer service and technical support?

The technical support is bad. We asked technical support a few questions and it was very difficult to get them answered, even though they were simple questions.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive, poorly extensible, and customizable. In other words, I would not recommend it.

What other advice do I have?

I would only advise using this solution if its core functionality meets your needs. If you need something extra, go for another solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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