Tools4ever Self Service Reset Password Management Review

I like that it's easy to enter and track licensing and the low cost.

What is most valuable?

  • Easy to enter and track licensing.
  • A history of successful and failed attempts.
  • Easy for the users.
  • Low cost.

How has it helped my organization?

Fewer calls to the help desk regarding account lockouts and expired passwords.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No issues with deployment. Deployed use a GPO.

What do I think about the stability of the solution?

Very stable.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Good customer service.

Technical Support:

I received good tech support when we needed to migrate the application and its database from Windows Server 2003 to Windows Server 2008.

Which solution did I use previously and why did I switch?

This is my only experience with a solution of this type.

How was the initial setup?

Straightforward setup.

What about the implementation team?

In-house team.

What's my experience with pricing, setup cost, and licensing?

Virtually no day-to-day cost.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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