Tools4ever Self Service Reset Password Management Review

I like that it's easy to enter and track licensing and the low cost.

Valuable Features

  • Easy to enter and track licensing.
  • A history of successful and failed attempts.
  • Easy for the users.
  • Low cost.

Improvements to My Organization

Fewer calls to the help desk regarding account lockouts and expired passwords.

Use of Solution

Two years.

Deployment Issues

No issues with deployment. Deployed use a GPO.

Stability Issues

Very stable.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

Good customer service.

Technical Support:

I received good tech support when we needed to migrate the application and its database from Windows Server 2003 to Windows Server 2008.

Previous Solutions

This is my only experience with a solution of this type.

Initial Setup

Straightforward setup.

Implementation Team

In-house team.

Pricing, Setup Cost and Licensing

Virtually no day-to-day cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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