What is most valuable?
The availability to use a web portal.
How has it helped my organization?
Reduced calls to the Service Desk for password resets.
What needs improvement?
They could include a deployment mechanism.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Very good. Technical Support
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
What about the implementation team?
We implemented it in-house.
What other advice do I have?
Auto-User enrollment will require an additional software purchase.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 17 2015