Trend Micro Apex One Review

Lightweight, automatically scans websites and email attachments, and easy to use


What is our primary use case?

This product is set up on our company laptops and I used it to scan files to ensure there is no virus or malware on my PC.

What is most valuable?

Sometimes when I browse to a website, there will be malicious content and it will be pointed out by Trend Micro.

This product automatically scans my email attachments to make sure that there is no malware or any malicious code.

Another advantage is that the level of resources it consumes is not very significant. I can run a full scan and it won't cost too much in terms of resources, which is good.

What needs improvement?

I would like to see behavior analysis capabilities included. This type of module can effectively detect an attack, like ransomware. This is not something that I have at the moment.

The dashboard could be a little bit easier.

For how long have I used the solution?

I have been using Trend Micro Apex One since I joined the company, six or seven years ago. The company was using it prior to that.

What do I think about the stability of the solution?

This product is quite stable and reliable.

What do I think about the scalability of the solution?

There are between 200 and 300 users in the company.

How are customer service and technical support?

Our IT department handles technical support, so if I need help then I don't contact the vendor directly.

What about the implementation team?

Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

This product is easy to use, doesn't consume too much in terms of resources, and has automatic scanning. Because of these features, I recommend it to other users.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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