Trend Micro Apex One Review

Stable, straightforward to set up, and reasonably-priced


What is our primary use case?

We are using this product for endpoint protection on all of our workstations and servers.

What is most valuable?

We are using this as an antivirus solution and all of those features are helpful.

What needs improvement?

The support could be more customer-friendly, although my experience with them has been okay.

For how long have I used the solution?

We have been using Trend Micro Apex One for a couple of years.

What do I think about the stability of the solution?

This is a very stable product and we plan to continue using it.

What do I think about the scalability of the solution?

We have approximately 1,000 users.

How are customer service and technical support?

I have rarely been in contact with technical support, but my experience with them has been okay.

How was the initial setup?

The installation process is straightforward. We are automating it, so I am not sure of the time that it takes to deploy. Installing it is done through our group policy.

What about the implementation team?

Our organization deployed it with an in-house team before I joined.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is mid-level; not cheap nor expensive. The subscription is paid on an annual basis.

Which other solutions did I evaluate?

The evaluation of products took place before I joined the company.

What other advice do I have?

Overall, this is a good solution and I can recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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