What is our primary use case?
The primary use is to control and manage the data flow through the main system, along with the logs. We are using the DLP for tracking users' data flow.
My company has been using it for over year, but I have been using the solution for four months. We are using the latest version of the solution.
What is most valuable?
We are able to check the log and keep records.
What needs improvement?
Needs a remote login option.
They could offer more DLP features.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The solution is managed through our central team.
For deployment and maintenance, we employ around three people.
What do I think about the scalability of the solution?
We have more than 10,000 users.
How are customer service and technical support?
The technical support is responsive.
If you previously used a different solution, which one did you use and why did you switch?
We previously used Symantec Endpoint Protection, but Trend Micro offers more features.
How was the initial setup?
The initial setup was straightforward. It was not that complex, because it was easy to understand the DLP features.
What about the implementation team?
We used an implementer for this product. However, I was not part of the corporate implementation team, so I don't have any information about our implementation strategy.
What's my experience with pricing, setup cost, and licensing?
The licensing and pricing of Trend Micro are comparatively low and competitive since they are offered in a bundle, especially compared to Symantec, which was has a relatively high price.
Which other solutions did I evaluate?
I am using this product and Symantec.
Trend Micro is more flexible. It also has a better GUI and reporting features.
What other advice do I have?
I seen other companies move from Symantec to Trend Micro in India due to the features that Trend Micro offers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.