- End users
- Some servers
There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice.
If I had more reporting, the product would be an A plus. Reporting is the one thing that we are sort of missing, especially with more log information.
I trust this product more than Symantec. Since we have installed the program, we have had no intrusions at all.
They're tech support is on top of things. The few times when we had questions, they have gotten back to me quite rapidly.
We have quite a bit of old servers that we are trying to migrate off of, and we had Symantec on them. Because of Symantec's logs, we were on the constant battle of always having to clean up the space, where when we put on Trend Micro on it, we didn't have to worry about that anymore. It has been easy to use. I can control it from the computer on my desk and not have to worry about it. I can push definitions, which has been easy to use as opposed to having to be on the actual user's computer.
The integration and configuration of this product in our AWS environment was very easy.
Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there.
The pricing is fair.
There were three runners up when evaluating this product: Sophos, Symantec, and Trend Micro.
We chose Trend Micro for the following reasons:
It integrates well with other products, e.g., we use it on user endpoints, servers, physical servers, VMware, and AWS. We use it on a lot of platforms.
Right now, we are using a cloud-based version, which I believe is the AWS version. We have the risk-free version which gives us a web format for us to push out programs to computer servers.