Trend Micro TippingPoint Threat Protection System Review

Provides good monitoring and setup is easy, but solution is not as reliable as we would like

What is our primary use case?

We use it in the banking industry.

What is most valuable?

The monitoring is the most valuable feature.

What needs improvement?

The solution is not as reliable as we would like. There are problems when we work in HA, high-availability. We have encountered it several times and it's been a disaster for that sort of device.

Also, the firewall rules are limited.

For how long have I used the solution?

Three to five years.

How are customer service and technical support?

The technical support staff at Trend Micro is very knowledgeable and talented. We had several cases and they supported us and provided the best answer.

How was the initial setup?

The setup is very easy. The GUI of the device is very understandable and easy to use, and that's why it's very easy to set up. The initial setup is very comfortable, but as complicated as other firewalls.

The initial setup takes approximately half an hour, but full setup depends on the organization type. In some cases it has taken two to three months to deploy it.

What's my experience with pricing, setup cost, and licensing?

TippingPoint is not as expensive as Palo Alto but it's not as cheap as Fortigate.

Which other solutions did I evaluate?

Before Trend Micro TippingPoint we worked with Cisco ASA firewalls. We are now also using Palo Alto, Fortigate, and Juniper firewalls.

What other advice do I have?

If we can work with Trend Micro and sell TippingPoint, it's very good. It's not a bad device and, nowadays, it's very useful.

At first, it was an HPE product when we started working with TippingPoint and then it was bought by Trend Micro.

The number of users using this solution depends on the organization. In one organization we have approximately 2,000 users on this device. For deployment and maintenance two people are enough. In our organization, when we deployed it, only one person managed and configured it. Someone who is a network engineer can do the configuration.

From the time that Trend Micro bought this product we haven't sold it anymore because we work with HPE. But we are supporting organizations who are using Trend Micro.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Solution provider and reseller.
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