Tricentis Tosca Review

It's automated, allows us to design and integrate manual test cases, and we can see status and results in the requirements section.

What is most valuable?

  • Test case design
  • Shows results in the requirements section
  • Manual test cases
  • Automation

What needs improvement?

Test automation – how you can record the module. It’s already easier to record than it was, but there is still room for improvement.

UI has gotten better but could still be improved.

There are some keyword shortcuts in test case design and in general that could be introduced. Sometimes everything is too big – it’s hard to describe.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

Not so far because we only started automating now. So far we have not tried to move the existing project to a new version- we just started.

What do I think about the stability of the solution?

With the license stability, we have had a lot of issues. There were many interruptions to the connection and took two-three weeks and have installed the license ourselves.

What do I think about the scalability of the solution?

We just started – it should be ok.

How are customer service and technical support?

Customer Service:

Quite good – they were trying to solve the problem.

Technical Support:

It was ok. I have seen better. They tried to find solutions quickly so that is a plus, and they always called back when there was an appointment or said they would call back.

Which solution did I use previously and why did I switch?

No previous version was used.

How was the initial setup?

Straightforward – only problem was with the license server.

Which other solutions did I evaluate?

We looked at Ranorex and Eggplant. We decided to go with Testsuite because you can integrate manual test cases and you can see the reports in a nice way and see how the test case is going in the requirement section.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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