What is our primary use case?
We use this solution for risk-based testing in conjunction with test optimization and test automation.
Our testing landscape ranges from web applications to mobile applications to mainframe to PDF. The tool takes care of most of the testing requirements with relatively minimal effort.
How has it helped my organization?
Tricentis Tosca has evolved from being a functional test automation tool to becoming a Continuous Testing platform. It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority.
It has also enabled teams to optimize risk coverage and enabled them to test more wisely.
What is most valuable?
Risk-based testing, test optimization, and support for over one hundred technologies are some of the most important capabilities of the platform. Many may argue that the same can be achieved by other tools as well, but not all within the same platform. The ease of maintainability is also a differentiating factor.
What needs improvement?
Even though the platform has been continuously evolving, there is room for improvement. For example:
- Test reporting hasn't been as impressive as the other components of this platform.
- Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.
For how long have I used the solution?
Six and a half years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
This solution is easily scalable.
How are customer service and technical support?
I would say that they have decent support. They can be contacted via live chat, email, and online incident forms.
If you previously used a different solution, which one did you use and why did you switch?
I was using Selenium WebDriver a few years ago.
I switched to Tricentis Tosca because of its methodology and support for more than one hundred technologies.
How was the initial setup?
The initial setup is straightforward, provided that the consultants from the company are involved.
What about the implementation team?
We used a mix of both in-house staff and consultants for our implementation.
What's my experience with pricing, setup cost, and licensing?
Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked.
Which other solutions did I evaluate?
I evaluated other solutions including both Selenium and QTP.
What other advice do I have?
For organizations who want to aim for a unified continuous testing platform, and are willing to pay for it, Tricentis Tosca can be a decent investment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.