Tufin Review

User-friendly, intuitive, easy to set up, with good monitoring and support


What is our primary use case?

The primary use case of this solution is for monitoring, automation, policy orchestration, and security.

What is most valuable?

The most valuable feature is the monitoring. I quite enjoy the monitoring this solution provides. It allows administrators to visualize the traffic flow, and troubleshoot when necessary. It's a useful tool.

The interface is quite user-friendly and intuitive.

What needs improvement?

The cost of this solution should be improved.

They need to offer more support to vendors, such as Cisco, Checkpoint, Fortinet, and Forcepoint.

They have an API, but it needs more service on this.

While technical support is good, they could still improve.

For how long have I used the solution?

I have been working with Tufin for one year.

What do I think about the stability of the solution?

It's a stable solution. There are some bugs that they are working on but that is common with any vendor.

They do mention that they don't support specific features from Nexus for some automation but it does actually work, although it is not listed as working.

How are customer service and technical support?

Technical support is relatively good. They are not the best but they are good.

They could improve but they do respond with accurate responses.

How was the initial setup?

The initial setup was straightforward. It was deployed in less than an hour.

The first time without training, it took an hour or so, but it was quite easy.

What's my experience with pricing, setup cost, and licensing?

It's quite an expensive solution.

What other advice do I have?

I would recommend this solution to others who are interested in using it.
I have not worked with any other vendors with this type of solution, for example, FireMon. I haven't worked with it. 

I would recommend it specifically to start with a secure track, which is a monitoring tool. Once the customer sees it, they want the solution. Afterward, for automation and secure change.

I would rate Tufin an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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