Tufin Review

Very straightforward to use with excellent scalability and reliable stability

What is our primary use case?

We have a lot of ASA firewalls. We primarily use the product in order to lay down the rules and try to find out if there are any duplicate rules that need to be cleaned up, et cetera. It is mostly tasks like that.

What is most valuable?

The solution is very straightforward to use. It makes doing our work easy. The product is very good at helping us clean up rules.

We've found the stability to be quite good.

The solution is quite scalable.

What needs improvement?

The older version that we have doesn't support some newer firewall vendors. I'm not sure what the status of integration is right now on the latest version, however, it would be nice if they updated the older versions to allow for better integrations with firewalls. 

Sometimes the solution does take a bit of time to load. That said, it is a pretty old version, and that may be the main reason this is the case. It's possible that if we just upgraded to the latest version everything would go faster. 

Everybody wants to implement some kind of standard rules, however, it's difficult to standardize everything due to the fact that each company is unique. That said, if there was some sort of universal guide to ensuring firewall rules were compliant, that would be helpful. 

For how long have I used the solution?

I've been using the solution for a year and a half to two years at this point. It's been a while. I've definitely used it over the last 12 months or so.

What do I think about the stability of the solution?

The stability has been good. I haven't experienced any bugs or glitches. It doesn't crash or freeze. The stability has been reliable in terms of performance.

What do I think about the scalability of the solution?

I find the product to be easy to scale. Adding new firewalls is pretty straightforward and it handles the process well. If a company needs to expand and add more firewalls it shouldn't be a problem at all.

I would say six or seven people are using it and they're network operation people who have to deal with day-to-day firewall management, putting in new firewall rules, et cetera.

How are customer service and technical support?

I've never had an opportunity to reach out to technical support. I can't speak to how knowledgeable or responsive they are. I have no experience.

How was the initial setup?

The initial setup happened before my tenure with the company. I was not present when it was set up, and therefore I can't directly speak to my experiences with any implementation. I do not have a sense of if it was difficult or straightforward, and I can't say how long the deployment took. 

There is a bit of maintenance required, in terms of adding new rules, et cetera. We have individuals on staff that can handle that.

What's my experience with pricing, setup cost, and licensing?

I don't have any issue with the pricing, however, I was not the purchaser. I can't speak to the exact cost for our company.

Which other solutions did I evaluate?

While I was using Tuffin, I did want to evaluate AlgoSec. I wanted to compare the two to see which was better. In the end, I've decided I would stick with this product.

What other advice do I have?

We are just a customer and an end-user.

We are not using the most up-to-date version of the product. We are using one of the previous versions. I cannot at this time remember the version number, however, it was pretty old. We had a plan to upgrade, and then unfortunately ended up not doing that.

I'd rate the solution at a nine out of ten as it helps us do our work. We're mostly quite happy with its capabilities.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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