What is most valuable?
From my perspective, I think that it’s hard to break it down to a single feature. The visibility it gives and the customizability it provides is invaluable and the change automation is the most powerful capability, at least for now. The application awareness component is a close second. As more organizations adopt this revolutionary way of visualizing enterprise connectivity, SecureApp will fundamentally change the way connectivity is provisioned and decommissioned.
How has it helped my organization?
The product suite itself brings together organizational units. So when you talk about operations, development, management and auditing, all of these organizations have their own interface and abilitie to understand what different parts of the company are doing.
What needs improvement?
I think Tufin is continuously moving towards broader support for other platforms. Including a significant focus on the cloud. This approach is critical to the model of normalizing policy management across the environment - regardless of platform.
For how long have I used the solution?
We've used it for nearly eight years.
What do I think about the stability of the solution?
It's absolutely stable and this is why I always promote it. They have the finest set of coders and developers you can find.
What do I think about the scalability of the solution?
The distributed architecture capabilities allows this solution to scale to anybody’s needs.
How is customer service and technical support?
The support team is second to none. They have multiple offices in multiple countries. They're always available. I know the support teams and leaders personally and they are of great quality.
How was the initial setup?
It’s very easy to get up and running. With anything that is so feature rich and customizable, the installations range from a couple of days to more complex with many days and script writing. It just depends.
What's my experience with pricing, setup cost, and licensing?
Spend the time to evaluate all of the components of the Tufin suite. When you bundle different features together and you bundle components, you get a better price.
What other advice do I have?
We often find customers that have purchased this product for a specific purpose and they limit its use to only that purpose. Do yourself a favor and really explore the entire product and maximize the features and functionality of what you have purchased.