Tufin Review

We're able to generate reports to know what's going on with our rules, specifically expiration dates and PCI's, for our firewalls.


Valuable Features

We're able to generate reports to know what's going on with our rules, specifically expiration dates and PCI's, for our firewalls. It lets us know exactly what's happening.

Room for Improvement

When we make changes, we need to know exactly what's going on between each firewall and why a rule may pass or not pass between each. It would be good if Tufin gave us the ability to do this in a graphical way.

We have sixty firewalls, and sometimes the path between any two firewalls may have five rules. We need to know exactly what is going on and where we have to implement a rule. It's very complicated to do right now, and that's why we want to implement a security change.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

We need a vendor that has good, responsive support. Tufin support has been that.

We have a virtual firewall and when we ran our system, there was a problem with mismatched object rules. We called support to help us clean the firewall. The rep looked around and, after an hour-and-a-half, confirmed the problem. Then another five or six technicians analyzed our request and, after three or four days, released a fix for us.

Initial Setup

We had no issues with the setup.

Other Solutions Considered

There may be a better product a year from now, but we're using Tufin now and we're satisfied with it. We'll use it until it doesn't do the job. It's a big deal changing firewall vendors, so we don't want to change unnecessarily.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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