Tufin Review

Does not natively support all of the Check Point functions


What is most valuable?

It is customizable.

What needs improvement?

It does not natively support all of the Check Point functions, which is a big deal. The solution doesn't recognize traffic and impede it.

What do I think about the stability of the solution?

We have had a ton of issues with stability. The database is weirdly designed. Things just go wrong with it where we have to call the tech guys. They come in and clean the database fairly regularly.

What do I think about the scalability of the solution?

We've scaled it to hundreds of firewalls. We haven't had a scalability issue. 

How are customer service and technical support?

If you don't buy their premium support, their technical support is not great and you can only call during daytime hours. So, we ended up purchasing their premium support.

Which solution did I use previously and why did I switch?

The reason that we purchased the solution is because of the visibility that it provides.

How was the initial setup?

The SecureChange implementation was straightforward. 

The SecureApp implementation was very complicated. The topology was so complicated that we threw it away after months of having Tufin people come out to try and make it work. 

What about the implementation team?

We bought deployment services from Tufin. 

What was our ROI?

We are seeing ROI in terms of having SecureApp. However, we made a significant investment to get there.

What other advice do I have?

The topology doesn't work and SecureApp doesn't seem to be a strategic product for Tufin anymore. Proceed cautiously with that in mind.

I would rate their SecureChange an eight out of ten. I would give their vision an eight, but for their execution I would give a three out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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