What is our primary use case?
We looked to this product to help us to right-size our virtual machines and containers. Most people who request virtual machines tend to request more resources than they need, and most of the time it's hard to prove that they don't.
Our environment is entirely on-premises. We have virtual machines and Kubernetes running on some of those VMs. We also have plans to go to the cloud with some workloads in the future, so it's good to have this tool to help get the sizing just right when the time comes to pull the plug.
How has it helped my organization?
Turbonomic has been helping us use our resources more efficiently, the challenge we currently face internally is getting people to allow the servers to be turned off to make the changes recommended.
I also like the planning tool, which is helpful to make sure we have enough capacity for failing over one datacenter to the other in case of disaster, while still maximizing what we already have and helping to keep us from making host purchases we don't need yet. It's nice not having to make all those calculations on my own.
What is most valuable?
At the moment, I have only really had the opportunity to manage virtual machines with it.
We're starting to let it look at our Kubernetes workloads as well.
The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be. However, I haven't reached that point yet. That is the plan for the future though.
I really like the planning tool so I can make sure we have enough resources for upcoming projects that require servers, while still having enough resources for our disaster recovery failover needs.
What needs improvement?
The reporting feature could be made a little more seamless with the rest of the tool. It would be nice to be able to share and print the reports a little more easily.
Some features are only available via changes to the deployment YAML, and it would be better to have them in the UI.
The upgrade process is a bit tedious, but I know the team is working on that.
The ability to set the scope at the dashboard level and let it flow down to all the widgets you add would be amazing. Having to select the scope per widget is a bit tedious.
For how long have I used the solution?
We have been using Turbonomic for just under a year.
What do I think about the stability of the solution?
It is pretty stable, we have not had issues with that.
What do I think about the scalability of the solution?
Turbonomic seems scalable to me.
How are customer service and technical support?
Technical support is where Turbonomic shines.
Lots of features are still in the works but the company really makes sure you have a lot of attention and support after the sale, which is sometimes hard to get. Most of the time, once a vendor has your money, you never hear from them again. However, I have had a great experience with post-sales support and a lot of hand-holding.
It is really well done on their part to make their customer happy.
Which solution did I use previously and why did I switch?
We did not use a similar solution prior to this one.
How was the initial setup?
The initial setup is pretty straightforward.
What about the implementation team?
Deployed was completed in-house.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
It's worth the time and money investment if you can afford it.
Which other solutions did I evaluate?
We evaluated VMware vROps before selecting Turbonomic.
Which deployment model are you using for this solution?