Automation and the sizing function have been very valuable. As a multi-tenant cloud services provider, our engineers also rely heavily on the reporting function as one of their main go to tools.
Turbonomic Review
Automation allows us to right size our infrastructure. Reports are useful for troubleshooting and business review.
What is most valuable?
How has it helped my organization?
There are a couple improvements: The sizing functions and the reporting are instrumental for the 600 engineers that login and use the product. They take the reports in both a troubleshooting capacity but also in a business review capacity, where they are able to share the trends with the client. Since our organization provides managed services to our clients, it is important our engineers are able to retrieve not only real-time data but the recommendations and rightsizing information instantly. VMTurbo’s automation component continuously helps us get the most out of our cloud infrastructure.
What needs improvement?
The reporting, there is always more information that could be extracted. VMTurbo as well as the Green Circle Community continuously adds/improves on the reporting. The other area would be visibility into bandwidth utilization. We presently use another tool to extract this information for each of our tenants. It would be nice to have this in a single pane of glass within VMTurbo Operations Manager.
For how long have I used the solution?
We been using VMTurbo for almost two years.
What was my experience with deployment of the solution?
I've upgraded at least 7/8 times. A couple of versions had issues but were remediated along the way.
What do I think about the stability of the solution?
It seems to be fairly stable.
What do I think about the scalability of the solution?
Definitely scalable. Our licensing scheme allows us to go into and discover some of the acquisition environments that we've done and see what virtual environments these acquisitions have fairly quickly.
How are customer service and technical support?
Customer Service:
It's always been good - 10/10.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
We used a combination of solutions beforehand. In terms of VMTurbo I liked what I saw - scalability, the automation, etc. While we haven’t taken full advantage of every aspect VMTurbo has to offer, those modules and workflow we’re presently using have made an impact in our support to our clients.
How was the initial setup?
Initial setup was straightforward.
What about the implementation team?
In-house. I had contacted support on an as-need basis.
What other advice do I have?
Right out of the box the hypervisor support is strong. VMWare shops probably get the most bang for your buck. UCS may be of use as well - additionally NetApp. Companies that have a single domain would find it easier to roll out the application management module due to only requiring the single set of credentials for deployment. Whereas in a multi-tenant environment, the provider requires visibility into each tenant’s domain which requires additional planning and may require a security design change.
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Mar 25 2015
Author
it_user213489
Senior Cloud Services Architect at All Covered
Vendor