Turbonomic Review

It forced us to organize and standardize our storage environment - making smaller, generic datastores.


What is most valuable?

Automating the resource balancing. It let's us know when we need another host to keep things running smooth and fast.

How has it helped my organization?

It forced us to organize and standardize our storage environment - making smaller, generic datastores that had an unintended benefit of making the backups faster.

What needs improvement?

The interface could be a little cleaner and navigation a little easier. (note: this has improved in version upgrades since I first wrote this review!)

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

No. We did have to clean up our storage before allowing it to make automatic decisions on storage commodities.

What do I think about the stability of the solution?

Never.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

The folks at Turbonomic love what they do and it shines through. I have never had a bad encounter with anyone there. They are very responsive to any needs we have and have even called to do a health check-up!

Technical Support:

Excellent. I needed help one time upgrading to the latest version and installing our own branding and the tech walked me through both things in 10 minutes!

Which solution did I use previously and why did I switch?

No. We looked at several and no one is in their league!

How was the initial setup?

We had no problems and the installation folks were there just in case they were needed.

What about the implementation team?

In-house.

What was our ROI?

You could take the number of hours per tech that no longer has to administer and babysit machines and resources, add the money saved by maximizing the hardware you have to its fullest potential, then add the labor saved in forecasting and the product pays for itself in the first year easily!

What's my experience with pricing, setup cost, and licensing?

It is worth every penny you spend on it. Also, you can "deny" it from seeing hosts and environments that you don't want managed (ie DEV).

Which other solutions did I evaluate?

Yes. I remember Foglight being a long distant second.

What other advice do I have?

I like to say "Set it and forget it". It has never made a bad decision. It obeys all rules you have in place in VMware. The reporting is fantastic and the forecasting has made the budgeting nightmare much easier in this area.

Like the rest of us, you will be hesitant to turn on "automagic" provisioning but you will be wondering why it took you so long to do so shortly after!

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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