Turbonomic Review

The features most valuable are seeing over allocations and being able to automatically make changes.


What is most valuable?

The features most valuable are seeing over allocations, being able to automatically make changes, and determining how much new VMs would allocate resources.

How has it helped my organization?

Basically if there were issues with our VMs, which account for 95% of our environment, we had to wait until one of the techs would look and react to the issue. We can set up triggers to automatically handle these issues before they get any worse.

What needs improvement?

Like any software I use, I'm looking for the least amount of clicking needed to get to places. If I need to click 10 different windows to get a report, I'm done with the software. This software is very good with this, but there could always be improvements.

For how long have I used the solution?

We have been using it for about six to eight months now.

What was my experience with deployment of the solution?

Deployment was very easy but I advise reading the manual.

What do I think about the stability of the solution?

No issue with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability yet.

How are customer service and technical support?

Customer Service:

Customer service is very good. They are knowledgeable about the product. If they don't have the answer they will get someone who has it.

Technical Support:

I have no complaints about tech support.

Which solution did I use previously and why did I switch?

I did use something else and I was able to get the information I was looking for. If the data I'm looking for is 15 windows away, there's no way I'm using it.

How was the initial setup?

If you are familiar with the VM product you're using, then setup shouldn't be a problem.

What about the implementation team?

We went through in-house. Their knowledge was very good.

What was our ROI?

Less downtime due to small issues becoming big because we didn't see them. Also, the VMs are running at their optimal performance.

What's my experience with pricing, setup cost, and licensing?

Pricing is a little on the high side but you get what you pay for.

Which other solutions did I evaluate?

I looked at some others but would like not to put names out there. Just know we though this was the best solution.

What other advice do I have?

This is not a set it and forget product. You will have to look at what is going on and have a plan.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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