Turbonomic Review

The "financial" idea works very well, and has allowed us to reduce our infrastructure footprint significantly without impacting performance.


What is most valuable?

Workload placement. The "financial" idea works very well, and has allowed us to reduce our infrastructure footprint significantly without impacting performance.

What needs improvement?

I seem to find a new bug with each new version. It's software, so I can understand, but I think the QA process needs improved.

For how long have I used the solution?

Approximately two years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Customer Service:

I've been impressed with the customer service team's desire to help and keep things smooth.

Technical Support:

Technical support is excellent. The support crew work very hard to ensure that we have what we need, from basic information and support, to getting custom SQL queries written.

Which solution did I use previously and why did I switch?

We previously used Reflex/StrataCloud. We moved for the ease of use and the workload placement functionality.

How was the initial setup?

Initial setup was performed by a teammate who has moved on, but as I recall, it was a straightforward process.

What about the implementation team?

In-house.

What was our ROI?

I'm not able to speak to this. I don't have the financial data to determine a real ROI. I don't believe it's been as high as the sales team initially claimed it would be, but that's at least partly due to our environments. It's not easy to make rightsizing decisions in an environment where applications may not always be running on a box.

What's my experience with pricing, setup cost, and licensing?

Take the time to evaluate the complete suite. The base package does a lot, but there are several modules that make the product more complete end to end, and are at least worth investigating.

Which other solutions did I evaluate?

We did not. The teammate mentioned previously had used the product in a prior role and was able to convince the required parties of the tool's value.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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