Ubiquiti UniFi Switches Review

A stable solution that provides value for money and comes with a user-friendly interface


What is most valuable?

Ubiquiti UniFi Switches are stable and support Layer 3. They come with a user-friendly interface. If you're not familiar with the command-line interface or you wouldn't like to configure it by using the command line, they have a user-friendly interface that you can use. They also have good documentation about how to use these switches.

What needs improvement?

They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide.

What do I think about the stability of the solution?

Ubiquiti UniFi Switches are stable. If you configure them properly, and they are in a proper server room with good cooling, they work fine.

What do I think about the scalability of the solution?

Scalability is probably possible, but it is not common to scale these. Ubiquiti UniFi Switches are more suitable if you don't need to create a really big, scalable solution at an enterprise level, and you have two or three switches with a firewall. For a big company, in terms of scalability, Cisco or F5 switches work better than Ubiquiti switches. If you have a good budget, Cisco or F5 would be better.

If you would like to scale Ubiquiti UniFi Switches, you probably can. They are probably not difficult to scale. It depends on your skills. I have not scaled them before.

How are customer service and technical support?

They are good. In the last year, we did not have any issues with their switches.

How was the initial setup?

They just give you a small card. You can scan the code on the card and go to the web page. You can also directly go to the web page to see the documents. They do not provide any documents with the box. You need to go to the internet to see how to do the initial setup, that is, how to set the login ID, password, default IP (if it exists), and other options.

As compared to Ubiquiti, Cisco provides exact communication about whether the IP address needs to be configured on the device or whether it is pre-configured.

What's my experience with pricing, setup cost, and licensing?

The price of Ubiquiti UniFi Switches is really good. We have deployed a few Ubiquiti UniFi Switches in New Zealand, and they are a value for money. They are cheaper and stable, but if you have the budget, I would recommend Meraki switches. 

What other advice do I have?

Ubiquiti UniFi Switches are suitable for small companies. I don't know any company that uses these at the enterprise level. If Ubiquiti wants to brand it as a big enterprise solution, it needs to advertise and promote these switches accordingly.

I would rate Ubiquiti UniFi Switches an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
More Ubiquiti UniFi Switches reviews from users
...who work at a Manufacturing Company
...who compared it with Cisco Ethernet Switches
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
513,091 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest