Ubuntu Linux Review

The package manager is easy to use & the OS supports a lot of hardware that enabled us to bring back to life old equipment and do more with less. It's ability to manage thousands of Servers seamlessly


What is most valuable?

The package manager is easy to use & the OS supports a lot of hardware that enabled us to bring back to life old equipment and do more with less. Its ability to manage thousands of servers seamlessly using Landscape reduces the TCO by a huge margin.

How has it helped my organization?

We have developed an internal Document Management System around Ubuntu and MySQL, which came at no extra cost and our efficiency has improved dramatically. We now scan and save all our documents and correspondence.

What needs improvement?

As a product, I can't think of anything much because we are yet to fully utilize the product and it has met all our expectations. The technical training is the one that needs to be updated regularly and also engagement of more technical training partners.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

The Ubuntu paid support is probably second to none because we have never needed it. The community support is so engaging and world class such that we have never really needed any enterprise support.

Which solutions did we use previously?

Yes. We had RHEL servers and we took all of them out because of the TCO and the package manager which was a nightmare. A standard Ubuntu server is three times or more faster than RHEL server in booting up.

How was the initial setup?

The initial setup was smooth and self explanatory with an option to go through a standard setup or an advanced one.

What's my experience with pricing, setup cost, and licensing?

Ubuntu Enterprise solution is the best route to pursue for SME. We recommend the standard SLA for 10*5 phone.

Which other solutions did I evaluate?

RHEL and SUSE Linux.

What other advice do I have?

If you are going to implement this platform then you must run a new installation rather than upgrade any other distro's. This is to avoid garbage in and garbage out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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