UFT (QTP) Review

It allowed me to generate script that increased the number of full-process test cases from eight to 100, but when I ran the script for two or three times sequentially, the tool hung.


Valuable Features

I used almost all the features. To me, the the most valuable features were the OR and code compiler (VB script) to call the framework.

Improvements to My Organization

I worked for Weight Watchers on a diabetes product which had three main modules -- signup, questionnaire, and calendar.

The manual resource was created for eight users for full processing, but after I generated the script, I did the full process for the same test cases for up to 100 users.

Room for Improvement

  • Spy elements
  • OR

Use of Solution

I used it from February to December 2014.

Deployment Issues

No issues encountered.

Stability Issues

When I ran the script for two or three times sequentially, the tool hung and wouldn’t respond.

Scalability Issues

There were issues with browsers when supporting more elements such as CSS and HTML.

Customer Service and Technical Support

Customer Service:

8/10 - because they have good technical knowledge and the response is really fast.

Technical Support:

I connected with technical support only a few times, so it is not fair for me to rate them. But for the few times I did, it is 8/10.

Previous Solutions

I did, and I switched because the newer tools have many features and many options such as browser support, responsive design, and is faster. However, there are free and open source tools.

Initial Setup

It was straightforward.

Implementation Team

It was done through a vendor team who were mid-level in experience.

Pricing, Setup Cost and Licensing

The license is expensive.

Other Solutions Considered

I came to the company and they were using the tool, but there were other options for them choose to choose from such as Selenium and Node.js.

Other Advice

You need to improve the support browsers and responsive design, and try to use newer and better languages (JS).

Also, check the stability of your product(s) when you run a lot of scripts.

They should reduce the price.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Don IngersonConsultantELITE SQUADTOP 5

Can you please elaborate on the part where you stated the script/tool hung? Were there any changes in the UI between the time they ran successfully vs. when it hung?

05 January 17
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