UiPath Review

Web service activity is helpful in implementing web-based automation

What is our primary use case?

  • To execute the automation of ticket creation in ServiceNow 
  • For the critical situation: creating an incident 
  • For the request: creating a request in ServiceNow.

How has it helped my organization?

  • Return on investment is high.
  • Reduces the time for accomplishing repetitive tasks.
  • Allows developers to learn new technology and help in implementing the same.

What is most valuable?

  • UiPath free tool availability and free certification for the developer
  • Web service activity is helpful in implementing web-based automation.

What needs improvement?

  • It should add the feature of intelligent automation.
  • Also, to interpret human decisions using Amazon Alexa as well as machine learning.

For how long have I used the solution?

One to three years.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More UiPath reviews from users
...who work at a Financial Services Firm
...who compared it with Blue Prism
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