UiPath Review

The community forum has really helped a lot


What is our primary use case?

To automate existing mundane tasks in the current project.

Report automation, ticket automation, and browser automation are what we have achieved through this tool.

How has it helped my organization?

It has saved us 100 hours monthly. Employees are freer to take up challenging tasks and spend more time on productive work.

What is most valuable?

  • The recording feature
  • Data scraping
  • Drag and drop
  • Browser capabilities
  • Help topics.

The community forum has really helped a lot.

What needs improvement?

  • To be more cost-effective since Orchestrator is costly for mid-level markets and poor countries.
  • To add more challenging automation tasks to overcome competitors.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Very stable and fast processing.

What do I think about the scalability of the solution?

Nothing is impossible for UiPath. They will outrun AA/BP for sure.

How are customer service and technical support?

Very good. Polite and helpful. Excellent service.

Which solution did I use previously and why did I switch?

N/A.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house, through theĀ UiPath website.

What was our ROI?

100 hours saved, plus $1000 saved monthly.

What's my experience with pricing, setup cost, and licensing?

Setup is really easy, and licensing is a bit on the higher side.

Which other solutions did I evaluate?

Yes, Automation Anywhere and Blue Prism.

What other advice do I have?

Bring down the licensing costs.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More UiPath reviews from users
...who work at a Financial Services Firm
...who compared it with Automation Anywhere (AA)
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Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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