UiPath Review

It has saved time and brought efficiencies to our company, but the speed of development needs improvement


What is our primary use case?

We use it to automate functions in supply, finance, and HR.

How has it helped my organization?

It has saved time and brought efficiencies to our company.

What is most valuable?

The licensing mechanism allows us to share licenses between different users.

What needs improvement?

The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus.

The product is not easy to learn if a person has no interest in the product.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The product is stable. We have not experienced any downtime.

What do I think about the scalability of the solution?

We have not scaled up yet, so it is too early to tell.

How are customer service and technical support?

The technical support is very good. They are knowledgeable. I always find the right person. It is probably the best thing about the product.

It is easy to use because we receive support from UiPath. Also, the product is easy to train people on and get people using it. You don't need a technical background to learn it.

How was the initial setup?

The initial setup is straightforward enough, not too complex.

What's my experience with pricing, setup cost, and licensing?

It is not oversold. It does do what it was advertised to do.

Which other solutions did I evaluate?

We use other vendors and find all the products quite similar.

What other advice do I have?

The support that we get from the company is good, and it does everything that we expect it to do. It seems to be a very good product, so far.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More UiPath reviews from users
...who work at a Financial Services Firm
...who compared it with Automation Anywhere (AA)
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Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
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