UKG Review

Allows employees the ability to view pay statements online.

What is most valuable?

  • ACA compliance
  • Business intelligence
  • UTM
  • Benefits open enrollment
  • Onboarding (currently in implementation)

How has it helped my organization?

There are numerous examples of how it has improved the way my organization functions, but the primary impacts have been: moving from paper timesheets to electronic; allowing employees the ability to view pay statements online; and this year, we moved to ACA compliance monitoring offered by UltiPro and it was a streamlined and organized process.

For how long have I used the solution?

I have used it for nearly 10 years with different organizations.

What was my experience with deployment of the solution?

We did not encounter any major deployment issues, but we also utilized a consultant for the deployment.

How are customer service and technical support?

Customer Service:

Customer service is Amazing!!!! 10++++

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

We switched from PeopleSoft to UltiPro; greatest decision ever for our small company of only 150 employees.

How was the initial setup?

Initial setup was complex, but manageable.

What about the implementation team?

An in-house team with an external consultant implemented it.

What was our ROI?

We haven't measured ROI exactly, but see the Improvements to My Organization section for a couple of examples.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated Ceridian and Workday.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi Tamarra, thank you for providing us with feedback. We're thrilled to hear you find so many of our features valuable. Have a great day!