What is most valuable?
What needs improvement?
Automation, rules for life insurance, etc., are areas with room for improvement.
For how long have I used the solution?
I have used it for five years.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
I rate the level of customer service at a high level. Technical Support
I rate the level of technical support at a high level.
Which solution did I use previously and why did I switch?
We previously used Oracle.
How was the initial setup?
Initial setup was complex for our 401k.
What about the implementation team?
A consultant implemented it.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options.
Find out what your peers are saying about UKG, Workday, ADP and others in Benefits Administration. Updated: July 2021.
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