UKG Review

The benefits and BI features are valuable.

What is most valuable?

  • Benefits
  • BI

What needs improvement?

Automation, rules for life insurance, etc., are areas with room for improvement.

For how long have I used the solution?

I have used it for five years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

I rate the level of customer service at a high level.

Technical Support:

I rate the level of technical support at a high level.

Which solution did I use previously and why did I switch?

We previously used Oracle.

How was the initial setup?

Initial setup was complex for our 401k.

What about the implementation team?

A consultant implemented it.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for providing us with feedback. We're happy to hear you enjoy our benefits and business intelligence features. Have a great day.