UKG Review

Employees now use an online application for onboarding.


What is most valuable?

Payroll

BI reporting

Performance management

Onboarding

How has it helped my organization?

Employees now use an online application for onboarding.

What needs improvement?

  • Recruitment

For how long have I used the solution?

I have used it since 2007.

What was my experience with deployment of the solution?

We did not encounter any deployment issues.

What do I think about the stability of the solution?

We did not encounter any stability issues.

What do I think about the scalability of the solution?

We did not encounter any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is OK.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because of poor customer service and cost.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

I'm not sure about ROI; it is not my area.

What's my experience with pricing, setup cost, and licensing?

Get an attorney to review the contract.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated ADP, Ceridian, and Oracle.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarMicole Kaye (Ultimate Software)
Real User

Hi there, thank you for sharing your experience with us. We're happy to hear you are enjoying many of our product features. Your feedback is valuable and I have shared your comments with the team so we can continuously improve in the future. Have a great day.