Ultimate Software UltiPro Review

Allows me to disseminate information in the way I see fit.


What is most valuable?

  • Business Intelligence

How has it helped my organization?

It allows me to disseminate the information in the way I see fit.

What needs improvement?

  • Implementation

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

We have encountered deployment issues; communication was very poor.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is 6/10.

Technical Support:

Technical support is 9/10.

Which solution did I use previously and why did I switch?

We previously used a different solution. We switched because the compliance offered by Ultipro is up to par.

How was the initial setup?

Initial setup was complex; the information was not clear.

What about the implementation team?

An in-house team implemented it.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
author avatarMicole Kaye
Vendor

Hi there - thank you for providing us with feedback. We are happy to hear you find our business intelligence tools valuable. I do see you have some concerns. I'm wondering if there's anything I can do to help. If you're interested in working with me to find some solutions, feel free to reply here or email me at micole_kaye@ultimatesoftware.com (email will be faster). I look forward to hearing from you soon. Have a great day.

Thank you,

Micole Kaye, Ultimate Software

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