Ultimate Software UltiPro Review

I find the Business Intelligence Reporting to be a valuable part of the program.


What is most valuable?

We are new in implementation but I find the Business Intelligence Reporting to be a valuable part of the program.

How has it helped my organization?

It allows all business units to improve processes.

What needs improvement?

I would love to see a Text Box added to the Status page. When putting an employee on Leave of Absence, it would be great to have a place for notes!

For how long have I used the solution?

6 months.

What was my experience with deployment of the solution?

Yes, but I am not a part of the implementation team.

What do I think about the stability of the solution?

Not that I am aware of.

What do I think about the scalability of the solution?

Not that I am aware of.

How are customer service and technical support?

Customer Service:

I have not had any contact with Customer Service yet.

Technical Support:

I have not worked with Tech Support yet.

Which solution did I use previously and why did I switch?

We used Workday.

How was the initial setup?

I believe it was complex. The Team had a tight deadline and spent a large amount of their time pushing to hit these deadlines.

Which other solutions did I evaluate?

I believe they looked at Ceridian.

What other advice do I have?

I am learning new aspects of the program every week and as new modules open I look forward to what this program will do for our business!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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