Ultimate Software UltiPro Review

Online enrollment has saved a lot of paperwork, reduced errors, improved efficiencies.


What is most valuable?

  • BI
  • Benefits Admin

How has it helped my organization?

We're able to get more access to info quicker.

Online enrollment has saved a lot of paperwork, reduced errors, improved efficiencies.

What needs improvement?

They need to update the open enrollment and life events process, make it more flexible, and update the look and feel.

For how long have I used the solution?

Since 2009.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No problems.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Ceridian

How was the initial setup?

Straightforward.

What about the implementation team?

In-house team.

Which other solutions did I evaluate?

Workspace, Peoplesoft, Ceridian.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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