Ultimate Software UltiPro Review

Provides us with an integrated solution.


What is most valuable?

Integration between payroll, recruitment, onboarding, benefits, talent management, etc.

How has it helped my organization?

Prior to implementing Ultipro we had four different systems that had employee data. Benefit enrollments were done manually. Having an integrated HRIS system has saved time and increased efficiency.

For how long have I used the solution?

Since 2015.

What was my experience with deployment of the solution?

Some implementations take longer than others.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

At times it takes days to get a return call.

Technical Support:

At times it take days to get a return call.

Which solution did I use previously and why did I switch?

Yes. Needed one system that was integrated.

How was the initial setup?

Some were complex others were not.

What's my experience with pricing, setup cost, and licensing?

It's worth it.

Which other solutions did I evaluate?

Yes, don't recall the other vendor names.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
author avatarMicole Kaye
Vendor

Hi Rebecca, thank you for providing us with feedback. We're thrilled to hear you enjoy our unified solution. Have a great day!

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