Ultimate Software UltiPro Review

It is reliable and the BI reporting features are valuable.

What is most valuable?

  • BI reporting

How has it helped my organization?

  • Immediate data and reporting
  • Reliable (based on parameters given)

What needs improvement?

  • On boarding

For how long have I used the solution?

I have used it for a few months.

What was my experience with deployment of the solution?

We did not encounter any deployment issues.

What do I think about the stability of the solution?

We did not encounter any stability issues.

What do I think about the scalability of the solution?

We did encounter scalability issues; some information doesn't transfer to payroll core.

How are customer service and technical support?

Customer Service:

Customer service is 9/10.

Technical Support:

Technical support is 9/10.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

I do not know whether initial setup was straightforward or complex.

What about the implementation team?

A vendor team implemented it; their level of expertise was very good.

What was our ROI?

I do not know about ROI.

What's my experience with pricing, setup cost, and licensing?

I do not know about pricing and licensing.

Which other solutions did I evaluate?

Before choosing this product, other options were evaluated, but I don't know which ones. (I wasn't on the selection team.)

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
author avatarMicole Kaye

Hi there, thank you for providing us with feedback. We're happy to hear you enjoy our recruiting features. Thank you!

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