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Ultimate Software Ultipro Review
We have not encountered any deployment issues.​

Room for Improvement:

  • Open enrollment

Use of Solution:

I have used it for five years.

Deployment Issues:

We have not encountered any deployment issues.

Stability Issues:

We have encountered some stability issues with employee signon.

Customer Service:

  • UTLM great
  • Core needs improvement
  • Payment services not good at all

Technical Support:

Technical support is 4/10.

Previous Solutions:

We previously used ADP. We switched because it is better than their system.

Implementation Team:

A team from Wise Consulting implemented it.

Cost and Licensing Advice:

It is expensive but for the most part worth it.

Other Solutions Considered:

Before choosing this product, we also evaluated ADP and Paychex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

1 Comment

C695ac8a f26a 4efc bfe2 bed31bbb03c2 avatar

Hi there, thank you for providing us with feedback. We're happy to hear we provide your organization with value. I do see you have some concerns, and I would like to help you find some solutions. If you are interested in working with me to resolve your concerns, please email me at micole_kaye@ultimatesoftware.com. Have a great day. Thank you.

Like (0)01 June 17
Anonymous avatar x30

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