Ultimate Software UltiPro Review

We were able to process more attachments electronic instead of sending checks.


What is most valuable?

Wage attachments services are very complete.

How has it helped my organization?

We were able to process more attachments electronic instead of sending checks.

What needs improvement?

Only issues is slow response time when checks have needed to be voided or reissued for payees.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Customer service has been good.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Yes, reason for switching was customer service.

How was the initial setup?

Very straightforward.

What about the implementation team?

In house.

Which other solutions did I evaluate?

Yes, Workday and Ceridian.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
author avatarMicole Kaye
Vendor

Hi Regina, thank you for providing us with feedback. We're thrilled to hear you enjoy our wage attachment services. Have a great day!

Thank you,
Micole Kaye, Ultimate Software

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